Brushy Creek Post Acute Reviews

My mother was sent here directly from the hospital to receive rehabilitation services to be able to get stronger in her walking and other vital tasks. She was never taken to the physical therapy room. They simply sat her on her bed and asked her to do aem lifts and had her walking around a little bit. The CNA‘s were very curt with her. The room was terribly small and ill equipped. She practically had to beg to get a chair in there for a visitor (and the chair was broken). when she asked if she could get a reclining chair to get out of the bed and be able to put her legs up, they simply told her to get back in bed and put her legs up that way. Their answer was that they did not have enough chairs to go around. The food was subpar and she was continually given the foods that she did not care for, even when she was asked about it. When she asked for something else, she was given a prepackaged honey bun. We will never consider this place in the future for any kind of rehabilitation services. Terrible.

My three sweet girls in activities. Mj, Emory, and Kaitlyn do great activities , and all of y’all are funny , funny , funny.

All businesses, but especially ones of this nature are made or broken by its staff! Brushy Creek Jasmine has some amazing CNA’s and Nurses!!! Another resident’s daughter and I (sister of a long-term resident) were talking about Linda P. (Lynn) yesterday! Lynn does her job with her whole being! She is so hard working, always willing to problem-solve. But the most important thing we talked about was her creative way of connecting with ALL the residents to help them with their unique challenges! My sister has hallucinations that at times frighten her, and I have a hard time knowing how to help. Lynn creatively redirects her fears and worries and just makes everything better!!! I keep hoping that she will adopt me!!! Linda P. (nickname: Lynn) has been such an amazing blessing to my sister and our family. The other resident’s daughter shared a similar sentiment!!! I thank God for Brushy Creek and especially for people who do this type job with their whole hearts!!!

How can I put this. The very first time Brushy Creek it was so lovely it was the place to be. Omg. Was i wrong. And it all started over a wheelchair cushion.SHM!!! And some of the things she had made to another people. After all said and done I decided to speak to the social worker, and then she took it with her supervisor. We came to the occlusion that she stay away from me. So everybody started looking at me sideways including first shift nurses. They would pass out medical and be gone and you would not see them until it medicine time again are if a new admission come. Pt was awful but I did what I had to do. Social worker come to me and told me my time was up and I may have any over stay bill. Not what wrong this picture by this time red flags everywhere. Ok hear we go. If anything can get worse. Upon my release. Social worker was suppose to have got me a hospital bed. I tell you what ? You figure out. To all my CNA think you for being so nice and great to me. And big shout out all my CNA and that including Big shout my night shift Nurses. And a shout to the person that took my quilt. One out 10 I giving stuff a 1. Not you Dr. Allen i give you a 10 all the way. I think I worse out my welcome.

If you need to go to rehab to get stronger after an illness, this is the place to come. It’s so beautiful, it’s a new facility, they keep you active by providing things to do. The staff is so friendly especially, Kyle, Emory, Audra, Sara, my physical therapist. I am sure that I forgot some and I am sorry. It’s just that I have had so many people helping me.

Of your loved one has to be in a facility this is one of the best.

My Grandmother was left with a bed sore that grew the size of your whole hand on the bottom of her back. The family was never notified. When we went to visit, an unbelievable smell came from down the hall. The closer we got to her room, the stronger it was. After walking into the room and almost vomiting, I realized it was my Grandmothers BODY. LITERALLY rotting from INFECTION. The most horrendous smell I have ever smelled. I asked my Grandmother what was happening and she could only tell me her “back was hurting”… I rolled her to the side a bit and saw a literal puss filled HOLE bigger than a softball! I have never seen a wound so horrific in my life. I immediately called my cousin who’s a RN to come straight there and she said the packaging looked to have not been changed for a minimum two days but overall she should have been sent to the Hospital long before it got in that kind of shape. She was also absolutely horrified, as we all were. The staff said, “We called the Doctor” and continued to blame the person prior to their shift for not doing something they said they did. To let a human rot so bad they have smelled up and entire floor of a nursing home. . She passed away within days of this. I don’t even have enough words to describe what I think of this place.

I am a friend or relative of a current/past resident My mother-in-law has dementia and has been a resident for at least 2-3 years, since her stay we can never get anyone to answer the phone so we can check on her. We live about five hours away from the center so we can’t visit as often as we would like to.

No one ever answers the phone so you can check on your loved one.

Amazing facility! Absolutely love it!! My MIL loved her respite stay at BCPA!

I was there 3 years ago for my heart and in November after major surgery. What I saw was complete incompetence. Seems the owner doesn’t pay enough to get professional nurses and can workers. They refuse to hire enough of them to take care of the number of patience they have. Read the reviews, it will scare you. It tells you they are working to make things better. How long does it take to hire competent people if you pay them enough to want to work there. Not the smart mouth people they have there now. Gave them a picture of nurse sleeping at 2something in the morning. Bet she is still there sleeping!! No meat for breakfast, just grits and powdered eggs. If you are diabetic, you all get the same meals. Usually carbohydrates and nothing a diabetic should eat. One time I got my heart meds at 12:30 at night because the nurse didn’t come in. I woke the cna? Up and she said she would call the nurse. When she did come she was dressed in fadedout sweet shirt and worse looking pants. This was 3 years ago. I won’t even get started about my stay in November past!!!There advertising didn’t match what I saw.why can’t they just be Honest!!

My mom was placed out here last week In Azalea Cottage, and a black African American man came into her room with out knocking ( he was wearing khakis and a blue shirt ) and then he went to say he was the night shift nurse. Not a Dr. But a nurse. Meanwhile the cna was in uniform. I thought it was so unprofessional ! While everyone has on a uniform.He was very rude to the CNA as she asked him for him !

I was a patient here and everyone was so nice to

My mother was not cared for very well. Daily she was just lying in her own poop and pee. All I did was complain the entire time she was there, a total of 18 long days!

NEVER SEND ANYONE HERE. We just endured eight weeks of pure hell with my mother-in-law. Before she arrived we got a call from Tabitha and was told she was our point of contact. After the first few issues we reached out to her only to be called be the nurse manager Jan who told us to never call Tabitha again bc she was only marketing and didn’t know anything. Asked for a therapy plan/schedule and it was NEVER received. She was non weight bearing and the whole point of therapy was to help strengthen her and when asked about her arm weakness we were told that wasn’t PT…..that was OT?!?! Rooms were dirty. Changed linens and swept and wiped down bathroom myself on several occasions. When asked for assistance to help transfer her we were told by the staff that they were off the clock that we would have to wait…..this happened with multiple staff members. The CNA are hateful and lazy. Several times we rang the buzzer to get in and had to stand outside 15+ minutes. Once we walked around to the back and the staff were sitting at the desk eating while we were waiting to get in. Forget any help from the social worker. Brynn would never follow up and could care less about the patients. Communication in The facility is a joke across the board. Nurses aren’t much better with the exception of Selena and Jessica. I once asked to speak with one regarding a question around 6pm. She told me that she couldn’t access info regarding the night until their system switched over for the night and I would have to wait until she finished with a patient (she was sitting at her desk at the time). We waited over an hour and she ended up leaving her shift without addressing the question. It’s so bad there that in the last transport to a dr appointment the driver stated to me that he had put in his notice due to the way everything was handled and the way people were treated. Basically we never heard from anyone in any dept unless we reached out first. We ended up asking for discharge and decided that home health would be a better option after speaking with the surgeon and learning that these issues are a common occurrence in this facility. Bad thing is, after looking at reviews it seems to be pretty standard practice there and they don’t care enough to try to correct the subpar staff and level of care. I repeat…..DO NOT SEND ANYONE HERE.!!!!!

My family member recently stayed at Brushacreek Post-Acute for rehabilitation after a hospital stay, and overall, we had a good experience. The facility was clean and well-maintained, and the staff made an effort to keep the environment calm and supportive. The nursing staff was generally attentive, especially during the daytime shifts. The therapists were excellent — they really pushed for progress but were also compassionate and patient, explaining each step of the recovery process. Communication between departments could be a little smoother at times (we occasionally had to repeat information or clarify medication schedules), but any issues we brought up were usually addressed within a day or two. The rooms were comfortable, and the food was better than I expected for a post-acute facility — my family member appreciated the variety and portion sizes. I also liked that visiting hours were flexible and that the social worker took time to help us plan the discharge and coordinate follow-up care. Overall, Brushacreek Post-Acute isn’t perfect, but it’s a solid choice for rehab or short-term recovery. The caring staff and clean environment made a difficult situation much easier for our family.

Prisma health gave me some options to choose from. Brushy Creek postacute was one of them, and I chose it because it was close to home. I want to highlight a social service staff, Andrea Quiroz, Who helped me while I was there, was a great support at different times. She was very helpful translating, She made a big difference during my stay.

Horrible communication with family. Horrible food. My mother had a mini stroke and the nurse didnt do anything. Thank God I showed up to check on her and sent her to the hospital where she stayed for 5 days. My mother fell twice and no one called me. They gave her a nicotine patch but she hasn’t smoked for over 30 years.I could go on and on with horrible experiences. I wouldn’t send anyone here.

This place looks really nice, but I took my dad out of there in four hours time. We were not greeted by anyone. No intake, no instruction. Most places at least make an attempt to act like they care. He came from the hospital to rehab after an amputation. We were in his room for an hour before a nurse came in and asked about his meds and left. He was then served dinner. I told him we needed to try out his call bell to make sure it worked before we left. It was on for 20 minutes and nobody came. My brother went out and got someone. An aid came to the room. She stated that she was not even on the clock, but that they were busy and it is what it is. I told her it was over 20 minutes and they would have been longer if we didn’t go find them. She then said there is one aid and one nurse to 24 patients in two DIFFERENT buildings. That is not acceptable. I packed his bags and we left. Update: after a phone call to the facility, no one has responded to the way my dad was treated. Not a phone call not a letter nothing. They just ignore their patients and their clients. I would never ever recommend this place to anyone. It’s a place for people to go and die, not go and heal.

This place looked nice when we first brought mom and there were a few nice CNAs. However, mom had terrible care and ended up back in the hospital. She had a bed sore and a UTI from not being taken to the bathroom. I don’t even think they gave her a bath. My sister had to take care of this!

My Motherinlaw was admitted on 9/19/25 and they did not have enough help. 1 CNA for 12 or more patients. Nurse was working multiple buildings. It would take 10 mins to get in touch see her and 10mins to leave due the the key pad to get in or out from the short handed staff had to let guest in and out. During the stay my mother-in-law would use the call button to request help.to go the the bathroom and stuff waited so long she wasn’t able to hold it and then had to lay there in a wet bed or worse. When asking the staff to help they were to busy. My mother in law had a bed sore during the stay 9 day stay. We had seen my mother in law health go down while there. On the last day the CNA said my mother in law was so weak she was not able to site straight up in bed with assistance. This wasn’t a concern to the RN. We called the head nurse in charge and she could not come over and check on the concern because the head nurse was preforming CNA duties because they were short of staff. So we choose to call 911 to take my mother in law to the hospital on 9/28/25. While the EMS were picking my Motherinlaw up the nurse came into the room with the charts and throw the charts in the face of the EMS worker. The EMS worker read the chart and was very concerned about the kidney function. After getting to the hospital they had 8 nurses and doctors in her ER room working with her. She had a very low Blood pressure, the worst UTI that the RN had ever seen and very dehydrated. She was so confused from the infection. Her temp.was 102. But none of this was a concern from Brushy Creek Post Acute, but they were upset because we call 911 to get my mother-in-law some medical help. Thank goodness we were around to be able to see what was going on. The staff bathroom was what they used for the public restrooms. It was not clean and smelled like the staff was smoking e-cigarettes in the bathroom. Brushy Creek Post Acute was on the paperwork provided from Saint Frances Hospital was rated a 5 star place to place rehab patients. We are not sure who rated Brushy Creek as a 5 star but we are rating it as a 1 star. Multiple staff at Prism Greer Hospital, next to Brishy Creek, the Prism staff all said to take anyone to Brushy Creek. The hospital said they would not recommend Brushy Creek to anyone. The hospital would not trust any test that was given at Brushy Creek. We hope this information helps anyone that is thinking of putting a family member in Brushy Creek Post Acute.

My Mom was at Brushy Creek Friday, September 19th- September 28th. This was the WORST experience/care that my mom had. The lack of care and attention to my Mom and others is unforgivable. I would not recommend this facility to anyone.